Privacy Policy

We may collect account information, learning goals, language preferences, lesson progress, quiz results, tutor interactions, device and session details, payment-related metadata, and organization membership data needed to operate the platform. Where you purchase a paid plan, we may also receive limited billing and transaction information from our payment provider.

We use personal data to authenticate users, personalize learning, process subscriptions, support team administration, protect the platform, investigate abuse, improve product quality, and comply with legal or regulatory obligations.

Certain profile and learning-context fields may be used to generate personalized lessons, tutor responses, assessments, and progress recommendations. We work to minimize unnecessary token usage and retain operational control over caching, access restrictions, and auditability.

We process data only for defined product, security, billing, support, and compliance purposes. We aim to collect what is necessary for those functions and avoid retaining unnecessary personal data beyond operational and legal needs.

We may use infrastructure, payment, email, analytics, or AI service providers that process data on our behalf. We require those providers to support appropriate confidentiality, security, and contractual controls consistent with the service they perform. Payment card details are typically collected and processed by the payment provider directly, not by AdaptLearn, and the provider is responsible for the card-payment environment and the compliance controls that apply to it, including PCI-DSS where relevant.

Because AdaptLearn may serve users across multiple countries, personal data may be processed in jurisdictions different from the user’s own. Where required, we use contractual, technical, and organizational safeguards intended to support lawful cross-border handling.

We apply access controls, logging, rate limiting, payment verification, and security protections designed to reduce unauthorized access or misuse. Data is retained only for as long as reasonably needed for service delivery, support, legal duties, fraud prevention, dispute handling, and subscription records management.

Depending on your jurisdiction, you may have rights relating to access, correction, deletion, portability, restriction, objection, or complaint. AdaptLearn should provide a contact path for privacy-related requests before public launch so these rights can be exercised operationally.